Special!

Description
We, at HookedOnTronics, offer only nationally recognized name brand products. All products sold by HookedOnTronics are brand new, factory fresh, first quality (unless otherwise specified in the description). We work hard to obtain the highest technology products at the lowest prices from a variety of suppliers so that we may pass them on to you.
 
Tax Policy
Florida state residents are subject to sales tax.
Spam/Junk email notice: We answer every email promptly, and always send email confirmations and tracking numbers with every order. In order to ensure that our correspondence reaches your inbox, please add the following to your address book or contact list: sales@hookedontronics.com This will help prevent our emails from being misplaced in your Bulk/Junk/Spam folder. We highly recommend that you check your Bulk/Spam/Junk folder frequently when expecting an email from us. You may also adjust your spam settings, or follow the instructions from your email provider on how to prevent our emails from being marked as Bulk/Spam/Junk. Shipping Information: Orders are shipped fully insured and double-boxed for extra protection, with the exception of TV's and Furniture, which are shipped ground delivery by freight truck carriers. Shipments of Big Screen (27" and over), Plasma TV's and most furniture items are made only to the 48 states within the Continental US. Most 'in stock' items will be shipped the same day. Any orders placed or paid for after normal business hours will be shipped the next day. We use a variety of shipping methods that are offered by several shipping companies. UPS: We use UPS Services for daily pickups of our shipments. Note: UPS services are all for M-F deliveries. USPS: USPS shipping is used on a case by case basis. Please contact our Sales Dept. at: sales@hookedontronics.com for your special shipping needs, or any additional information that you may require. Tracking information, wherever available, will be provided for your review on-line, in your 'My Account' folio. Additionally, you will be notified by email when your order is shipped. Damaged Shipments: Should your shipment arrive damaged or abused in transit, it is best to refuse it and make a notation of that fact with the delivery person. Please notify us immediately by calling our Customer Service Department at: 1-800-265-1030. Car Audio: Before selecting a car audio component, please make sure your selection is compatible with the car in which it will be installed and will fit in the space provided by the car manufacturer. You may email to us at support@hookedontronics.com with any compatibility issues. We recommend professional installation of car audio equipment to avoid inadequate handling and/or damage. HookedOnTronics.com will not be held liable for incidental loss of use, installation or removal and reinstallation charges associated with defective or returned product. Products that have been improperly installed may not be covered by warranty. Units that show signs of water damage and/or corroded parts will be considered 'out of warranty'.
All products sold by HookedOnTronics are covered by our Return Policy. We accept Merchandise for return within 30 days of the original invoice date. Your purchase maybe returned for refund or exchange. All returns require an RMA# (Return Merchandise Authorization), and the following terms must be met:

- In the case of any product(s) being returned for any reason, the returned item(s) must be complete, in original factory condition and in re-saleable condition, with all packaging materials, inserts and manuals, blank registration card(s), intact UPC codes, all accessories and software. When the item is shipped back to us it MUST be double boxed. Please do not tape or write anything on the item or its original packaging! We reserve the right to refuse a return on any product that does not meet these requirements.

- Please do not return a package until you have obtained RA #. Any item returned to us without RA# will be refused and returned to sender. Be sure to properly package your return (double box) to avoid damage. We DO NOT accept any product that is returned incomplete or in a less than brand new condition as described above. Customers are responsible for shipping and insuring their package, at full value. Shipping must be with a reputable carrier with an on-line tracking system. Packages lost, stolen or damaged during a return to us are the responsibility of the customer. All items returned for repair will be returned to the customer at the customer's expense. Shipping charges will apply.

- Please do not request an RA# for defective merchandise, if you have not "bench tested" the unit and are sure the defect is associated with the unit itself. Upon receipt, our technical staff will attempt to duplicate the defect you are describing**.

Canadian buyers must ship packages back to us using Canada Postal Service only. In addition, when exchanging an item, the return shipping must be prepaid by the customer.

*Currently, we do not offer any warranties for International orders.
**Merchandise returned as defective, in which the defect cannot be verified, will be returned to the buyer at his/her expense. Refunds: All returns for refund will be assessed a minimum 15% restocking fee, taken from the product's value. All refused packages will be assessed a 7% restocking fee, taken from the product's value. Shipping and handling charges are NOT refundable. Items that were sold with free shipping will have the amount paid by our company to the shipping carrier deducted from the refund amount. Please allow 5-7 business days for your refund to be processed. All refunds will be issued in the same manner that payment was received.
Spam/Junk email notice:

We answer every email promptly, and always send email confirmations and tracking numbers with every order.

In order to ensure that our correspondence reaches your inbox, please add the following to your address book or contact list:

support@hookedontronics.com

This will help prevent our emails from being misplaced in your Bulk/Junk/Spam folder.

We highly recommend that you check your Bulk/Spam/Junk folder frequently when expecting an email from us.

You may also adjust your spam settings, or follow the instructions from your email provider on how to prevent our emails from being marked as Bulk/Spam/Junk.

Tel:786-299-5614